Terms & Conditions
Stock Displays Ordering Information:
- Most items are in stock and available for immediate shipping.
- Most orders will ship UPS (On ground shipment orders, please anticipate a 1 to 2 week delivery time). We also offer UPS Next Day Air, Second Day Air and 3-Day Select.
- For products with case packs, a $10.00 handling fee is added to orders if the quantity ordered is not an even case pack.
- Ship quotes can be obtained by placing your items in the shopping cart and proceeding as if you were prepared to purchase the items.
- Your order is not actually placed until you enter your payment information & click "submit".
- Prior to the payment method page, all of the available shipping options and costs will be displayed for you to choose.
- If you do not want to proceed with the order, you can click your "back" button.
- If you are prepared to continue with your order, you can select your shipping method and click "continue".
- If no shipping costs appear you will need to contact customer service at 1-800-765-9322 for a quote.
- Please note: shipping costs are subject to review and change prior to shipment. You will be contacted if additional charges apply.
- If you supply us with a wrong zip code or address information and UPS must change that information in order to deliver your packages, we will pass the UPS Address Correction Charge of $7.50 per package on to you. Please double check the address information you provide us so you can avoid this inconvenience.
- At this time we only ship to the contiguous United States.
- All payments must be made in US Dollars. All orders must be prepaid prior to shipping.
- ALL CUSTOM FABRICATED, MODIFIED, CUSTOMIZED AND OR IMPRINTED ITEMS MUST BE PAID FOR IN FULL, BEFORE WE START PRODUCTION, NO EXCEPTIONS AND ARE NOT RETURNABLE.
Ground Shipping Estimates are as follows:
- $15.00 for orders 50.00 and under
- $20.00 for orders 50.01 - 75.00
- $25.00 for orders 75.01 - 100.00
- $30.00 for orders 100.01 - 150.00
- $5.00 more for each additional $50.00 in order amount
Payment Options:
- Visa, MasterCard, American Express credit cards
- Paypal
Upon Delivery Inspect All Packages and Products for Damage:
- Open and inspect all packages for damage immediately upon delivery.
- From time to time products are damaged during storage and delivery. We will work to ensure that you get the quality display you ordered.
- Because we have a limited time frame to file claims for shipping damage, any damage not reported within 5 business days of delivery becomes the responsibility of the customer.
Products Received Damaged:
- If product damage is found or suspected
- Save ALL packing materials. This includes inner and outer boxes and all packing materials.
- If possible take pictures of the damaged product and package.
- Notify us within 5 business days of delivery at 1-800-765-9322.
- Damage not reported within 5 business days of delivery is the responsibility of the customer.
Return Policy:
- Returns on stock items are accepted within 30 days of delivery but MUST have a return authorization number and approval prior to their return. A return authorization number can be received by calling our customer service center at 1-800-765-9322. All return authorization numbers are only valid for 14 days.
- All returns are subject to a 30% inspection, re-boxing and re-stocking fee.
- All returned items must be repacked and returned in their original packaging for protection.
Packages being returned should be insured by you for your protection. - Returned merchandise received damaged will not be credited.
- Customer is responsible for the initial shipping cost and all return shipping costs. No credits are issued on shipping costs.
- Absolutely no returns accepted on custom order displays, including orders with custom text, imprinting or graphics.
- Package Shipments:
- Use our Return Form. Please fill out this form completely and return it with your package.
- Returns will not be accepted without the Return Form.
- Failure to fill in all required fields will delay the processing of your return.
- Please allow 15 days from the date we receive the return for investigation and credit where due.

